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What's New !

A Listing of Changes during the last 3 years.

March 4, 2010
Upgrades of disk space and other features occurred.  Disk space was doubled on most plans. Additional bandwidth was added to some plans.

February 10, 2010
Automatic Failure Switching technology and processes where put into place.  Web sites (and email) are dynamically copied and updated to several servers in real time.  If your server goes down, the switching system temporarily redirects incoming traffic to another server that has a copy of your web site and email.  Your site could still be down for a couple of minutes while the switch occurs, but you won’t be down for long periods. 

September 4, 2009 -  A New advanced server plan was added for high bandwidth and high resource customers. Additional bandwidth was added to all accounts.

June 17, 2009 -  Upgrades to newer software versions of cPanel (your web control panel), MySQL, and server software.

March 10, 2009 -  A new "Personal" plan has been added to our hosting packages.  Also, Domain registration prices have decreased.

December 14, 2008 -  We have a 24 hour, 7 day a week email support system.  Our target for emergency response time is 30 minutes.  We have an emergency support desk in addition to the customer service desk for routine matters.

September 17, 2008 -  We completed migration of our customers to new servers located in the new NAC data center.  This allows us to offer better pricing and more reliability.

August 1, 2008-  A "whisper feature" is now available to the list of add-on services available for the Kall8 Toll-Free telephone service.  This feature allows a message to be whispered into the ear of the person answering the phone.  It can inform you which advertisement the caller is responding, or which number the caller dialed to contact you, or anything you choose to hear.  You record your own whisper message.

May 12, 2008 - Favorable Wall Street Journal quotes about the Toll-free telephone service.  Article mentioned below:
"Gettting an 800 Number" - April 12, 2005; Page D1
The Problem: Your child rarely calls home.
The Solution: Consider an 800 number for the family. These services have been around for years, but often with exorbitant per-minute charges. Now prices are dropping, though they can still add up.  Kall8, an add-on to your regular phone service, costs $2 to set up and $2 a month; most incoming calls are 6.9 cents a minute.

Though the monthly fees are often higher, traditional phone carriers offer the service too.  AT&T and SBC charge $2.95 a month; AT&T calls are 15 cents a minute and SBC's per-minute price is a dime; neither charges a setup fee.  Even Internet-calling companies now have the service.  Vonage, for example, levies a $9.99 setup fee and $4.99 per month, for 100 minutes of calls. Such providers can be attractive for heavy users.  The Caveat: Calls made from a pay phone typically cost an extra 25 cents to 50 cents.

April 10, 2008 - Excess bandwidth fees have been reduced by 25%.  Most hosting accounts (99.4%) will never go over the hosting package limits of our basic plan.

February 15, 2008 - CartIt shopping cart is no longer recommended or used by Sturdy Link.  CartIt has failed to support their product, but still sells it.  We strongly advise to stay away from it due to lack of support.

December 15, 2007 - All hosting accounts can enjoy more free web space and bandwidth.  The Bronze plan (least expensive plan) was doubled from 200 MB to 400 MB of disk space, and bandwidth increased from 7.5GB to 10GB per month.  Other higher end hosting packages were upgraded as well. 

November 9, 2007 - Server software was upgraded on all servers to support the latest versions of all software.

September 10, 2007 - Toll-Free Service Information Emails.  For Toll Free phone service customers, you can now track your calls better.  A free feature is now in your control panel that lets you receive call detail information in real time about the call length, ring-to number, Caller ID, etc.

August 8, 2007 - Conferencing Ability for Toll-Free service.  For customers of the Toll Free Phone Service, a new feature was added that allows you to conference several people whom call into your toll-free lines.

July 1, 2006 - Transfer your existing toll-free number.  If you are interested in our less expensive rates and ability to instantly change any features from our on-line secure control panel, then you can transfer your 800 number (or other toll-free number) to the Kall8 service and have it active in two days with no loss of service during that time.

May 1, 2006 - All accounts have been upgraded with double the amount of disk space per account and increased bandwidth.  Prices remain unchanged.

April 15, 2006 - New FLASH Demos on site that show the administration panel for managing your toll-free numbers.

March 1, 2006 - IMAP email is now supportedThis is for people that want to access their email from multiple computers (home, work,. etc). You may setup any email address as an IMAP mailbox instead of a POP3 mailbox.  This just means that your email is maintained on our servers instead of inside your email program on one computer.  Each time you open your email program, it synchronizes email on our servers.  You can use separate computers at home and work, but still have the most recent email image.

February 1, 2006 - New control panels for the Mail Manager and Mailing Lists that are easier to navigate and understand.

January 1, 2006 - Lower Prices  No, it is not an April fool's joke.  We are pleased to announce that for the 3rd year in a row we are able to lower prices for hosting and domain registrations effective April 2003.  For accounts that paid in advance, we credit the account with additional time or refund the difference at the customer's choice.  Fortunately we can lower prices due to our reduced cost on buying servers, less support cost than we anticipated, and economy of scale from client growth.  This lets us be even more competitive.

December 1, 2005 - New Toll-Free Call Routing Feature
- For our customers of the Kall8 Toll Free Phone Service, a new feature was added that allows routing to closest location.  If you have multiple business locations, you can now have toll-free calls automatically routed to the location closest to the caller.  This is especially useful for car dealerships, real estate agents or dry cleaners, etc.  Yes, you can still have your own toll-free number for $2 a month and 6.9 cents per minute.
 

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If you don't see features you want, or you have suggestions for us to make your hosting easier, tell us about them.


 

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