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Transferring Your Domain Name


Once you have setup your web hosting and email service with us, other internet users need to know where you are and how to find you. To make this simpler to understand, think of this process as being similar to what you do when you move from one house to another. Your telephone number changes. Anyone you give your telephone number to can call you directly, but since your new number is not yet in the telephone book, people can't contact you by simply using your name. However, when you instruct the telephone company to list you in the phone book, other people across the world can lookup your telephone number by simply using your name. 

In the internet world, it works quite similarly.  You have an "IP ADDRESS" (think of it as your telephone number), and you have a "DOMAIN NAME" (think of it as your name).  Your IP address might look something like ours http://64.21.48.120 and your domain name might be something like YourWidgetCompany.com.

Before anyone on the internet can find your new web site on our servers, your IP address must be updated on all of the Domain Name Servers (DNS) across the internet. Think of the DNS as a series of phone books for the internet. You need to contact the "registrar" where you registered your domain name (CompanyName.com) and give them the name server and IP address of our servers.  Then as other users access your web site or send email to you by using your domain name, they are routed to our servers and connected to your web site.  Of course, until the changes occur, you or other users can always access your web site directly by using your IP address.

The good news is that if you registered with us or use our web site to transfer your domain name maintenance with us, then there is nothing else you need to do. Our servers will automatically take care of the transfer process. Otherwise, you should keep reading below.

Some registrars want just DNS (domain name server) names, some want just the IP address, but most registrars want both.  Below is the information you need: Go to their Domain Name Server (DNS) section and replace the existing name servers with ours. Here is the information for our name servers.  You will only want to do this AFTER you have setup your web pages and email on our servers.  This will prevent un-interrupted service for users accessing your web site.  The whole transfer process takes about 72 hours for server across the internet to update their information:

Domain Name Servers

Primary Name Server:   NS7.SturdyLinkHost.net
Primary IP Address:  66.28.79.9
Secondary Name Server:  NS8.SturdyLinkHost.net
Secondary IP Address:  66.28.79.91

Also, it is a good idea to list us as the technical contact.  There are three kinds of contacts:  Administrative Contact, Billing Contact, and Technical Contact.  They can be all set to the same person, but that is a bad idea. Please set us to be the technical contact.  And if you are a small company without an Internet Technology department, then make us the Administrative Contact.  Here is the information:

First Name & Last Name:  "Technical Contact"
Company:   Sturdy Link
Address:     N/A     (not needed)
Telephone:  N/A     (not needed)
email:        

Now here are a couple of registrar organizations and brief summaries on what to do.


If you signed up with us and asked us to transfer your domain name, then all you have to do is reply to the confirmation email Network Solutions will send you and put an M at 0a and a Y at 1a

If you do not receive this email within a few days then you should follow these steps:

1. Look up your domain name and make sure you have access to the email address for the Admin contact. If you do not, you will need to contact Network Solutions and request an update. Their phone number is: 800-779-1710.

IMPORTANT: If you can no longer use the email address listed with your domain name for administrative contact, then you must follow another procedure. Please read our Changing Admin Contact page for instructions.

2.  Make sure you don't have an account with Network Solutions by going to http://www.networksolutions.com and clicking on "Make Changes" at the bottom. After putting in your domain name and clicking "Go" if they ask for an Account Name and password you will need to put those in and then update your name server information. 

3.  If you have checked steps 1 & 2 and want to re-initiate the transfer process yourself, you can go to The Automated Network Solutions Modification Form.  You can go through this process again at anytime by going to www.networksolutions.com and clicking on Make Changes at the bottom of the screen.


To point your Domain Name to our servers, you just need to log on to Register.com's Domain Name Manager and add our DNS servers (nameservers) to your domain name record.  See below:

  1. The Register.com Domain Name Manager form   (this form will open up in a new browser window so that this current window will stay open and you can refer to the instructions below as you fill out the form)
  2. On the first page, enter your Domain Name, and the Username and Password you selected when you first registered. If you forgot your password or username, just click on the link on that page to have that information e-mailed to you.
  3. Your current domain name record will be pulled up.

DON'T FORGET ABOUT US:
We can register or renew your domain name for you at a greatly discounted prices... often 1/2 or 1/3 the price you pay elsewhere.  Go here for details to Register or renew a domain name.

There are a great number of new registrars in the marketplace, and many do not use an automated process for DNS changes, so in those cases you may have to send your original registrar an email and find out what is their process.

 

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